Sebastopol is fairly typical of California cities, in that it gets hot during the summer—very hot. For that reason, most area residents rely on their air conditioners heavily between the months of May and September. The only ones who don’t are those who don’t have an air conditioner or those who aren’t using theirs for one reason or another.
One of the most common reasons that Sebastopol residents ignore their air conditioners is that they aren’t sure who to trust for service. Even when the weather is at its hottest, many people are scared of being gouged. Don’t worry, though—it’s absolutely possible to find an honest air conditioner technician in the Sebastopol area. You just have to know what to look for when choosing the right contractor for the job.
Honesty is one of those terms that is easy to understand as a concept, but harder to pinpoint with practical criteria. You might be able to give a dictionary definition of the phrase, but do you really know what factors mark an honest air conditioning technician in the Sebastopol area? If you don’t, that’s okay: we’re here to help. Below are a few things you can keep an eye out for that should assist in determining an honest contractor when you meet one.
You might think that a company should stand on the strength of its work alone, and that unreliable companies could use people skills to make up for lack of proper craftsmanship. However, the opposite is more likely the case. When we talk about people skills, we don’t mean giving a good sales pitch or flashy advertising. We mean a contractor who knows what’s important to you and takes the time to discuss the work they’re going to do with you before they do it. The most important “people skills” to have are transparency and honesty. A good HVAC technician should give you an accurate quote before they start working on your system, and should be able to explain exactly why they need to do the job they’re recommending, in a way that makes sense to you.
Once you know what your HVAC technician is planning to do, you should be aware how long it’s expected to take. Since most service professionals charge by the hour for labour, finding a reliable technician will mean finding one who completes their work reasonably quickly. Let’s look at air conditioner installation, for example.
The installation of your air conditioning unit should not take more than a few days at maximum—in fact, many companies offer to complete an installation within the space of 24 hours. Make sure your technician is offering you a comparable time frame for the job, but be wary of anybody who promises instant results—there’s no such thing.
Proper Training and Certification
Another thing you’ll want to look for when you’re hiring a contractor to work on your air conditioner is a license. While licenses aren’t required in every state, they certainly indicate a desirable level of professionalism. California, on the other hand, requires an HVAC contractor license for any job that exceeds $500. Make sure that your contractor has their C-20 if you’re hiring them for any significant job.
What does a C-20 license indicate? Easy: A C-20 license tells you that your contractor has completed at least two exams, as well as receiving pre-approval from the state before doing so. Even qualifying for the exam to get a C-20 requires four years of experience. As a result, you can be sure that any contractor you approach who has a C-20 license possesses the necessary skills to perform honest and high quality service on your HVAC system.
There are several services you should reserve for licensed contractors. If you’re installing an HVAC in your home, seeking routine maintenance or getting extensive repairs, always check to make sure that your contractor has their C-20 before signing an agreement with them.
One of the easiest ways to make sure that you’re dealing with an honest contractor is to call them with questions about your unit before you hire them. Skilled and trustworthy air conditioning technicians usually won’t be stingy about sharing a few titbits of advice with you—they’ll regard it as an opportunity to show you how qualified they are for the job. When you’re considering a service, make sure to call and chat with them about your situation first. Their responses will tell you plenty about their qualifications.
It’s not hard to find an honest air conditioning service in Sebastopol, but it certainly helps if you know what to expect. Keep this list in mind when you’re searching through contractors, and use it to find high quality help. Remember: the contractors you want to work with should be efficient, forthcoming, and properly licensed. Working with someone who meets all the above criteria will result in you receiving the best possible service for your unit, and enjoying a summer where you won’t have to break a sweat for any reason. Contact us for more information.