SERVICE | REPAIRS | INSTALLATION

Frequently Asked Questions

Q: Why do you primarily install Carrier HVAC systems?
Carrier is one of the top five heating and air conditioning manufacturers in the United States, and they produce very reliable and durable products. Focusing on Carrier makes us experts on those particular systems and allows us to carry a full range of their parts in our trucks, which means there are no delays or extra service calls.
Q: Do I really need to have my air ducts cleaned?

Yes. Duct cleaning is essential for maintaining the air quality in your home or business. In general, we recommend having your ducts cleaned every time you have your HVAC system serviced. If you have asthma or allergies, you should have your ducts cleaned more often.

Q: Are your technicians professional and reliable?

Absolutely. Each of our technicians is factory-trained and North American Technician Excellence (NATE)-certified, so you can be certain they’ll provide the necessary expertise to ensure your comfort.

Q: Do you charge for diagnostic work?
Yes, but if the problem turns out to be simple to diagnose and fix, we’ll just charge you for the parts and labor that are required for the repair.
Q: Do you provide free estimates?
We provide free estimates for HVAC system replacements.
Q: Do you provide an HVAC replacement estimate for free?
Yes, we do provide a free estimate for HVAC unit and system replacement

From Our Award Winning Blog:

Wildfire Smoke and Indoor Air: How to Protect Your Home’s Air

Quick Answer During wildfire smoke events, keep doors and windows closed, switch your HVAC system to recirculate if it has that option, and use the highest-rated filter your system can handle without restricting airflow. A portable air cleaner with a true HEPA filter...

Why Is My Furnace Not Heating? Common Causes and What to Do First

Quick Answer If your furnace runs but does not produce heat, start with the basics: confirm the thermostat is set to heat and above room temperature, check the air filter, and make sure the furnace switch and circuit breaker are on. If those checks do not solve the...

Heat Pump vs. Gas Furnace: Which Is Right for Your North Bay Home?

Quick Answer For most homes in Sonoma, Napa, and Marin counties, a heat pump is the more efficient choice, because mild winters let it operate efficiently for much of the year. A gas furnace still makes sense for homes that need very high heat output on the coldest...

If you have additional questions, please call us anytime. Our experts are standing by and happy to help answer any questions you have about us, our products and air-conditioning-services-in-santa-rosa.

Call Now:

Sonoma County: (707) 539-4533
Napa Valley Areas: (707) 539-4533