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(707) 539-4533 |  Sonoma Napa and Marin Counties

Frequently Asked Questions

Q: Why do you primarily install Carrier HVAC systems?
A: “Carrier is one of the top five heating and air conditioning manufacturers in the United States, and they produce very reliable and durable products. Focusing on Carrier makes us experts on those particular systems and allows us to carry a full range of their parts in our trucks, which means there are no delays or extra service calls. “
Q: Do I really need to have my air ducts cleaned?
A: “Yes. Duct cleaning is essential for maintaining the air quality in your home or business. In general, we recommend having your ducts cleaned every time you have your HVAC system serviced. If you have asthma or allergies, you should have your ducts cleaned more often. “
Q: Are your technicians professional and reliable?
A: “Absolutely. Each of our technicians is factory-trained and North American Technician Excellence (NATE)-certified, so you can be certain they’ll provide the necessary expertise to ensure your comfort. “
Q: Do you charge for diagnostic work?
A: “Yes, but if the problem turns out to be simple to diagnose and fix, we’ll just charge you for the parts and labor that are required for the repair. “
Q: Do you provide free estimates?
A: “We provide free estimates for HVAC system replacements. “